We currently ship to selected countries and regions only.
Below is a list of countries and regions available for delivery, along with an estimate of shipping charges.
All orders are shipped via EMS.
Zone 1
China, Taiwan, Korea
~1kg ¥2,200
1.1kg~2kg ¥3,400
2.1kg~ ¥4,500
Zone 2
Hong Kong
~1kg ¥3,150
1.1kg~2kg ¥4,550
2.1kg~ 6,000
Zone 3
Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Austria, Belgium
~1kg ¥4,400
1.1kg~2kg ¥6,700
2.1kg~ ¥9,000
Zone 4
United State
~1kg ¥5,300
1.1kg~2kg ¥7,900
2.1kg~ ¥10,500
Taxes / Duties
Prices shown do not include taxes or customs duties.
Customs duties and import taxes may be charged when the goods arrive in your country, and these charges are the responsibility of the customer.
We are not responsible for any taxes or customs duties incurred in the destination country after the shipment has been handed over to the carrier.
Returns / Exchanges
We accept exchanges only for defective items (such as damage or stains).
We do not offer refunds, and we do not accept returns or exchanges due to customer preference.
If you receive a defective item, please contact us within 10 days of receiving your order.Kindly include your order number and photos clearly showing the defective area, and send them to the email address below.
・E-mail：info@yarn-home.jp
If the issue is due to a manufacturing defect, damage during shipping, or an error in shipment on our part, we will cover the round-trip shipping costs and arrange an exchange for a replacement item.